Within the context of an intercultural environment, nearly everything tends to look different—teaming, communication, goal-setting, conflict resolution—you name it. Sales is no exception. Selling in a monocultural environment is one thing. In an intercultural environment, selling can look like something else entirely. And it should!
It happens all too often: One step forward; two steps backward. Red tape. More harm than help. Counterintuitive. Counterproductive. There is a reason we humans have come up with all kinds of descriptors for that phenomenon when a system or structure actually begins to undermine what it was originally intended to facilitate.
As we explained in Part 1, having engaged the services of a terrific web development company who mapped out and carefully documented all our requirements ahead of time according to our specifications, we were very hopeful until things unexpectedly fell apart, both transactionally and relationally.
Revolutionary way of finally seeing what we have been looking at for so long. After 4 years in corporate industry in UAE, I have words now to describe what we experience culturally. Shelly Bibby, Director of Operations, Construction Specialities
I hope the message from this workshop becomes the norm in our company. Shaimaa Ali, L & D Specialist, Emirates
ICI is the biggest breakthrough in inter-cultural analysis for at least three decades and stands out from all other concepts by being so practical to apply with clients. Nicolai Tillisch, Author, The Leadership Circle
This has given me the tools to make creating win-win inter-cultural success for my clients and their customers much more attainable. Jeremiah Cady, Business Development, Global Connections
This is something everyone working in this country should be exposed to – it’s not some niche subject!! Keith Yoder, English Language Teacher, UAE University
Great input. Thanks for shaping a new direction...A lot of homework for us to do after this workshop. Emirates Airlines
I hope the message from this workshop becomes the norm in our company. Ernst & Young
KnowledgeWorkx provides a very helpful launching pad for improving our inter-cultural relationships. Africa Worker
KnowledgeWorkx are undoubtedly world class experts in strategic HR planning. One could not have a more valuable ally. CEO
Cultural intelligence should be an integral part of the training and development process for any expat or employee of a global organization. Aviation Trainer
The course has been particularly useful in helping me better understand our multicultural audience and more importantly, how to develop specific messages that will resonate with each of them. I intend to share what I have learned! Dubai Strategic Team
Very powerful material that will forever change the way you communicate and interact. Middle East University
I wish I had this long ago. Course Participant, Arab Peninsula
This workshop gave me the tools necessary to provide solutions in coaching others on adapting to new situations. Consultant
The information presented in the ICI workshop is invaluable for anyone working in a multicultural environment. Women’s College
The world is round but strangely we continue to live in boxes. Our mindsets, our tribal loyalties, our fixations…we remain bounded to a tribal, almost primitive, worldview. KnowledgeWorkx is the human technology to break out! CEO, Singapore
A stimulating and revealing new look at something we never know as well as we think we do. College Faculty
The sessions made me stop for a moment and analyze my own behaviour and deconstruct some opinions and pre-conceived ideas. Portugal
This experience peeled back another layer in how to understand and come to terms with culture’s impact on people and organizations. Course Participant