Intercultural competencies unlock new territory in customer engagement.
What is your behavioral sweet spot in selling? What are your client’s natural priorities in buying? The first resource in our customer engagement toolkit is a spotlight on the behavioral styles people use in buying and selling.
In an intercultural environment, nearly everything looks different—teaming, communication, goal-setting, conflict resolution—you name it. Sales is no exception. Selling in a mono-cultural environment is one thing. In an intercultural environment, selling can look like something else entirely. And it should!
Inter-Cultural Facilitation with the Five Behaviors of a Cohesive Team™, part 5 of 5
Inter-Cultural Facilitation with the Five Behaviors of a Cohesive Team™, part 4 of 5
Inter-Cultural Facilitation with the Five Behaviors of a Cohesive Team™, part 3 of 5
Operating in a competitive Innocence-Guilt culture can shrink your organization’s moral focus to only the letter of the law – fertile ground for compromise. Do something about it before your organization’s lapses hit the news cycle.
Be honest. How does your intercultural team function together? Are you mapping out your objectives and accomplishing what you set out to do? Are you all satisfied with your individual and collective contributions? Are you seeing success? Do you enjoy collaborating? Do you thrive when working together?
Mobility is the modern trend for the global workforce, so intercultural teams are becoming less of a novelty and workforce mobility is becoming the status quo. More organizations than ever before are living out a day-to-day reality of face-to-face intercultural team dynamics.
If it is to be useful in an increasingly globalized world, a Performance Management Framework (PMF) must be adapted to place value on what matters most in the new market's intercultural context.
Inter-cultural factors can blur the separation between coaching and mentoring. An Inter-cultural Intelligence Coach should learn to change hats between the two, and be much more versatile in the way they approach the coaching relationship and the coaching journey.
Equipping people and organizations to thrive in an interculturally complex and global world. This is our mission statement, and this is what drives us.
The Higher Colleges of Technology across the United Arab Emirates have proven crucial resources for the UAE in equipping Emirates for the workplace and for professional success on a global scale.
Author and Social & Cultural Intelligence coach Rana Nejem has been invited to speak during this month's highly-esteemed annual Emirates Airline Festival of Literature.