relationship management | KnowledgeWorkx

Building Deep Relationships that Cross Cultures

Do you have a close relationship with someone that comes from a different cultural background to you? Relational connection with the...

Intercultural Coaching and More with Paul William White and Matt Trenchard

Join Paul and Matt, leaders in coaching as they talk with Marco about the intersection of culture and coaching.

The Intercultural Spotlight: Unlocking the Cultural Side of Sales

Sales, Part 3 of 3 Intercultural competencies unlock new territory in customer engagement. Our last article in this series highlighted...

The Psychometric Spotlight: How Personality Informs Buying

Sales, Part 2 of 3 What is your behavioral sweet spot in selling? What are your client’s natural priorities in buying? The first resource...

Shattering the Salesperson Stereotype

Sales, Part 1 of 3 In an intercultural environment, nearly everything looks different—teaming, communication, goal-setting, conflict...

"Openness" is not always better

How an Innocence-Guilt question led to dishonor in an Honor-Shame context From time to time, we share stories that illustrate lessons we...

Aligning Intercultural Teams

Part 2 of 2 For at least two decades, high-performance teaming and optimal alignment have been trending in the field of team leadership...

Aligning Intercultural Teams

Part 1 of 2 There are multiple angles from which to look at leadership team alignment, but applying Inter-Cultural Intelligence takes it...

Assessments in IC Settings: Y/N?

Part 3 of 3 Series Another reason why Inter-Cultural Intelligence matters! So we have learned that, as useful as comprehensive...

Assessments in IC Settings: Y/N?

Part 2 of 3 Series Again, comprehensive assessments can be useful tools! “Getting to the bottom of” your team, learning together what...

Assessments in IC Settings: Yes? No?

Part 1 of 3 Series Are assessments helpful? Does their helpfulness depend on what construct is being assessed—e.g., personality...

Resolving Intercultural Conflict

Part 3 of 3 Series Exploring two approaches to conflict resolution in intercultural contexts: This is the 3rd and final part of a brief...

Resolving Intercultural Conflict

Part 2 of 3 Series Exploring two approaches to conflict resolution in intercultural contexts: This is Part 2 of a brief series on...

Resolving Intercultural Conflict

Part 1 of 3 Series Series introduction: Beginning to explore two approaches to conflict resolution in intercultural contexts Conflict...